Privacy Policy
We are delighted that you have visited our website and would like to inform you below about how we handle your personal data in accordance with Article 19 of the Federal Act on Data Protection (DSG), as well as how we handle your personal data in accordance with Article 13 of the General Data Protection Regulation (GDPR). For the sake of consistency, we use the terms “personal data” and “data processing” as defined in the Federal Act on Data Protection (FADP). However, these terms are equivalent to “personal data” and “data processing” as defined in the GDPR. If you are a data subject from Switzerland, the provisions of the DSG apply. If you are a data subject from the EU or the EEA, the provisions of the GDPR apply and the legal basis for processing is derived from the GDPR.
1. Data controller
Outdoorchef AG is the data controller responsible for the processing of personal data described below.
Eggbühlstrasse 28
8050 Zurich, Switzerland
www.outdoorchef.com
2. Contact details of the data protection officer
If you have any questions regarding data protection that you wish to address directly to us, please contact datenschutz@outdoorchef.com. Alternatively, you may contact our external data protection officer at datenschutz@outdoorchef.com.
3. Data processing in connection with visits to our website www.outdoorchef.com
Description of the data processing, purpose of processing and legal basis
When you visit our website, cookies are set which are technically necessary for the operation of our website. The legal basis for the data processing is Article 6, Section 31(2) of the Data Protection Act (DSG) or Article 6(1), first sentence, point (f) of the General Data Protection Regulation (GDPR). We have a legitimate interest in being able to provide you with a fully functional website.
In addition, we also use cookies on our website that require your consent. The legal basis for this is your consent in accordance with Article 6, Section 31(1) of the DSG or Article 6(1), first sentence, point (a) of the GDPR. Your consent is voluntary and may be freely withdrawn at any time with future effect via our consent management tool. .
We use the CCM19 consent management tool to provide and manage your cookie settings. Further information on the consent management tool and the cookies it uses can be found within the consent management tool itself.
Data recipients.
CCM19 is operated by Papoo Software & Media GmbH, Auguststraße 4, 53229 Bonn, Germany. For Germany, an adequacy decision is in place in accordance with Annex 1 of the GDPR, ensuring an adequate level of data protection.
Retention period
Details regarding the retention periods for the cookies used can be found in our consent management tool.
4. Data processing in connection with you contacting us
Description of the data processing, purpose of processing and legal basis
When you contact us, we process the personal data you provide to us in this context. You are free to choose how you wish to contact us.
If you contact us via our standard contact form on our website, or if you wish to become a retailer for us and contact us via our retailer contact form, we are required to collect and process your title, first name and surname, your email address, the subject of your enquiry and your message, including any further personal data you may have provided therein. If you choose to provide us with your telephone number, we will also process this information.
If you contact us by email or telephone, we will process your email address or telephone number, as well as the information you provide. If you contact us via one of our social media channels, we will process your profile name, as well as the information you provide.
The processing of your personal data as described above is carried out for the purpose of responding to your enquiries, which we aim to answer promptly and comprehensively.
The legal basis for the processing of the above-mentioned data is Article 6 and Article 31(2) of the Data Protection Act (DSG) or Article 6(1), first sentence, point (f) of the General Data Protection Regulation (GDPR). We have a legitimate interest in responding to your enquiries quickly and comprehensively.
Data recipients
Where necessary in individual cases to process your enquiry, we may pass on the data required for this purpose to other data recipients, in particular within our group of companies. This may be the case, for example, if you contact us via the retailer contact form to become a retailer or to raise existing issues as a retailer. It may also be the case if you request this. Depending on the specific nature of your enquiry, your data may therefore be forwarded to the Outdoor companies in Austria (Outdoorchef Austria GmbH, Handelskai 94-96/23 and 24, 1200 Vienna) or Germany (Outdoorchef Deutschland GmbH, Wickerer Weg 13-15, 65719 Hofheim). As part of our email communications, Microsoft Ireland Operations Limited, One Microsoft Place, South County Industrial Park, Leopardstown, Dublin 18, D18 P521, will also have access to your personal data.
For Austria, Germany and Ireland, there is an adequacy decision in accordance with Annex 1 of the GDPR, ensuring an adequate level of data protection in each case.
Retention period
We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, unless statutory retention periods require a longer retention period.
5. Newsletter and newsletter tracking
Description of data processing, purpose of processing and legal basis
If you wish to subscribe to our newsletter, we will collect and process your email address in order to inform you by email about our products, services, events and promotions in our online shop, or other current promotions or products, including, for example, those of other group companies within Diethelm Keller Brands.
When you subscribe to our newsletter, we also carry out newsletter tracking. As part of our newsletter tracking, we process the time at which you open the newsletter, as well as your other interactions with the newsletter’s content, e.g. clicks on links within the newsletter or the percentage of the newsletter you have read. We process this data to assess the effectiveness of our newsletter campaigns and to optimise our newsletter content.
The legal basis for the above-mentioned data processing is your consent in accordance with Art. 6, 31(1) of the Data Protection Act (DSG) or Art. 6(1), first sentence, point (a) of the General Data Protection Regulation (GDPR). Your consent is voluntary and may be freely withdrawn at any time with effect for the future. If you no longer wish to receive the newsletter in future, you can unsubscribe at any time. To do so, please use the unsubscribe link included in every newsletter email.
Data recipients We use CleverReach GmbH & Co. KG (Schafjückenweg 2, 26180 Rastede) in Germany as a data processor for the dispatch and tracking of our newsletter. For Germany, an adequacy decision is in place in accordance with Annex 1 of the General Data Protection Regulation (GDPR), thereby ensuring an adequate level of data protection.
Retention period
We store your email address for the purpose of sending our newsletter for as long as you remain subscribed to it. If you unsubscribe from our newsletter, you will no longer receive it and we will delete your email address for the purpose of sending it. Newsletter tracking data is stored for as long as is necessary to fulfil the purpose for which it was collected.
6. Processing of survey data
Description of data processing, purpose of processing and legal basis
We occasionally conduct surveys in which you may take part. We generally design our surveys to be anonymous.
We generally conduct our surveys anonymously. Depending on the survey, you can provide us with feedback in the form of free-text and/or scale fields, or via yes/no answer options. If it is possible to identify you personally from the information you provide – for example, in the free-text fields – your data will be processed in accordance with the principles set out in Articles 6 and 31(2) of the DSG or Article 6(1), first sentence, point (f) of the GDPR (legitimate interest, see above).
Recipients of data
Your data will not be passed on to third parties.
Retention period
We will retain your personal data for as long as is necessary to fulfil the purpose for which it was collected.
7. Social media profiles
Description of data processing, purpose of processing and legal basis
We maintain company profiles on the social media platforms TikTok, Instagram, Facebook and YouTube. When you visit our company profiles on the aforementioned social media platforms, we, as the operators of the respective profiles, may process your personal data. You have the option to contact us via the aforementioned platforms. In this case, we process your profile name and the content of your message. We also process any comments and links you post in response to our posts, as well as your reactions to our posts (e.g. via ‘likes’ or ‘shares’), and, where applicable, any publicly visible profile data you provide (e.g. profile picture). We have no control over what personal data you provide to us via social media.
As part of our corporate online presence, we also receive anonymous user statistics. These statistics are compiled by the respective social media company. These statistics do not allow us to identify you as an individual. The anonymous user statistics enable us to better highlight and position our advertising content.
The legal basis for the above-mentioned data processing is Article 6, Article 31(2) of the DSG and Article 6(1), first sentence, point (f) of the GDPR. We have a legitimate interest in responding quickly and comprehensively to your enquiries via our social media channels.
Information on the processing of your personal data by the individual social media companies themselves can be found in their respective privacy policies.
Recipients of data
If you communicate or interact with us via our social media channels, the relevant social network is also a recipient of your data.
Retention period
We store your personal data for as long as is necessary to fulfil the purpose for which it was collected.
8. Obligation to provide your data
The provision of your personal data is not required by law or by contract.
However, in certain cases, it is necessary so that you can make use of the services and facilities offered on our websites or so that we can process your enquiries. Failure to provide personal data may result in the functionality of our websites being restricted or in you being unable to make use of the services and facilities offered.
9. Outdoorchef apps
When using OC apps, you may be required to grant location access to enable the use of these apps. Location access is required to enable connection to nearby Bluetooth devices. Outdoorchef neither monitors nor stores location data.
10. Your rights and legal claims under the DSG and the GDPR
In addition to the right to access or rectify information, you have the right under applicable law to object to the processing of your personal data or to request that such processing be restricted, as well as to request the erasure and portability of your personal data. Furthermore, you may withdraw any consent you have given at any time with effect for the future.
Under Article 77 of the GDPR, you also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes data protection regulations.